Welcome to our website. If you continue to browse and use
this website you are agreeing to comply with and be bound by the following
terms and conditions of use, which together with our privacy policy govern
Sinun Tour Travels Shimlarelationship with you in relation to this
website.
Our Valued Guest
As part of our effort to provide you
hassle-free, enjoyable holiday the 'Terms and Conditions' below is our
contract with you to prevent misunderstandings between the tour
escorts/facilitators, the company and you at any time in the course of the
travel. Please spare us some of your valuable time. We require you to read
and ACCEPT all the terms and conditions, before you contract our
services.
The term Sinun Tour Travels Shimlaor 'us' or 'we' refers to the owner of the
website whose registered office is Shimla. The term 'you' refers to the user
or viewer of our website.
The use of this website is subject to the following terms of use:
“Company/We/Us” means Sinun Tour Travels Shimla.
The content of the pages of this website is for your general information and
use only. It is subject to change without notice.
:: Neither we nor any third parties provide any warranty
or guarantee as to the accuracy, timeliness, performance, completeness or
suitability of the information and materials found or offered on this
website for any particular purpose. You acknowledge that such information
and materials may contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the fullest extent
permitted by law.
:: Your use of any information or materials on this
website is entirely at your own risk, for which we shall not be liable. It
shall be your own responsibility to ensure that any products, services or
information available through this website meet your specific requirements.
We as a merchant shall be under no liability whatsoever in respect of any
loss or damage arising directly or indirectly out of the decline of
authorization for any Transaction, on Account of the Cardholder having
exceeded the preset limit mutually agreed by us with our acquiring bank from
time to time.
Jurisdiction All disputes pertaining to the tour and
travel, travel-related services, adventure activities conducted by the
Company, and any claim arising there-under shall be subjected to Shimla
H.P., India jurisdiction only.
Scope of Activity We are travel and holiday organizers
only. We do not provide insurance services. We also do not process claims of
any kind. All adventure activities are risky sports, involvement in such
activities is guest(s) own choice / risk and we do not take any
responsibility for mishaps or accidents. We do not accept any claim.
Accommodation and Transport Hotels/Room Accommodation
provided is generally on a twin sharing bases so single occupancy, arising
for whatever reason, will cost more. Extra bed will also be charges as per
hotel specified rates. Guests will have to abide by the check-in/out time of
the respective hotels. Early arrivals/late departures or overstays due for
whatever reason is the responsibility of the guests themselves. Use of hotel
services and amenities are the responsibility of the guests.
Meals There is a pre-set menu for meals as per the tour
program. We reserve the right to change the meal arrangements if
circumstances demand us to do so. A tour participant missing a meal for
whatever reason can not the meal missed.
Transport Our cars are allotted on the booking priority
basis. Each transport operators have their own set of rules that must be
complied. The company is not liable to any dispute arising from
non-compliance of such rules. Any damages caused by you during the travel
shall be payable by you.
Safety and Health Matters All baggage and personal effects
shall be at all times and in all circumstances, the responsibility of
passengers. We are not responsible for any type of loss and damage (baggage
or person). Health matters should be the sole responsibility of the
traveler. Adequate travel insurance cover is strongly recommended. It shall
be duty of the guest to inform the Company of any medical condition(s) that
may affect his ability to undertake the activities or could negatively
affect the interest of the group. Under such situation, the Company reserves
the right to deny the guest participation in some of the activities with no
refund.
Itinerary Changes Sometimes we may make amendments to the
itinerary, due to unforeseen developments such as unavailability of sights,
adverse climatic conditions etc. In some cases such changes could mean extra
charges but you will be informed of the complete details. In the event of
the Company exercising its rights to amend any aspect of the services, the
guest(s) shall have to continue with the program as amended.
Payments The amount paid at the time of booking, is
non-refundable. We do not accept any form of cheques. The bookings will be
processed only after 25% of the total amount has been paid. The full amount
must be paid fifteen days before the tour/stay starts. We will send a
reminder of full payment 20 days before the tour/stay starts. Failure to
deliver complete payment will result in cancellation of the arrangement. For
instant bookings or on-the-spot booking, 100% payment is required before
bookings are processed.
Travel Documents It is the sole responsibility of the guest(s) to collect in
time and hold valid travel documents and statutory clearances, such as
passports, visas, confirmed air/rail tickets, insurance and medical
insurance certificates, any other document used to confirm an arrangement
with service provider and other statutory certificates, to enable him/her to
travel on tour. It is the guest(s) responsibility to collect in time, the
necessary travel documents or other documents from the booking office.
Essential travel documents must be in the hands of the Owner at all times,
and be ready in case of checks by local authorities.
Personal documents are non-transferable. The company will not accept request
for help in replacing lost documents. If in the course of the tour, a
guest(s) is refused entry by authorities due to missing personal document,
the guest cannot claim compensation from the company.
Privacy of Information We treat all information furnished by you as
confidential and will exercise extreme discretion in using the information.
However, we may be constrained to disclose the information furnished by you,
if such disclosure is required by law or by an order of the court or the
rules, regulations & enquiry by any govt./statutory agency having regulatory
authority over the Company. The company also reserves the right to publish
the guests' photograph or group’s photograph taken during the tour.
Guest's acceptance and/or signature on the booking form shall mean complete
acceptance of the 'Terms and Conditions' contained herein by the guest(s).
In case of one person is acting in behalf of the other members of the Group
signing the 'I ACCEPT’, it shall be deemed that the others have duly
authorized the concerned signing person. The signing person has to write
down the names of the members under his name.
